Frequently Asked Questions
Q1. Can you do OEM?
Yes, we can provide OEM products and customized solutions to meet your specific requirements.
Q2. How do you ensure quality control?
Every single optical module is individually tested in our test center and verified for compatibility across a variety of different network equipments.
Q3. Can I get a sample for testing?
Yes, we can provide samples for you to check the quality and compatibility before placing a bulk order.
Q4. What are your payment terms?
We accept various payment methods including T/T, Western Union, and Alibaba Trade Assurance orders.
Q5. What is the standard lead time?
For regular orders, we maintain stock and can ship within approximately 3 days after receiving payment. For large quantities or special products, please consult our team.
Q6. Which shipping methods do you use?
We typically ship via international expresses such as DHL, UPS, FedEx, or TNT. Delivery usually takes between 3 to 5 business days.
Soras Tech
